L o a d i n g

Credit: As a bookseller, how do I qualify for credit terms/credit account?

Every application is considered on individual basis. However, for one to qualify for credit, one has to trade with us on cash/bankers cheque basis for at least six months after which the account transactions are analysed. We would then require to be furnished with copies of the following documents:

1. Kenya Booksellers Association Certificate
2. National Identity Card
3. Business Registration Certificate
4. Recent current account bank statements
5. Current Trading Licence from the Local Authority

Returns

Our policy is to replace faulty books with good ones and not to issue a credit note or refund for them. In exceptional circumstances, we may consider accepting returns on the following conditions :

i. written authorization to return books has been granted.
ii. the books are returned in re-saleable and good condition;
iii. the books are without any foreign markings/stickers;
iv. the books are returned with a cover letter and copy of relevant invoice/delivery note used to dispatch them.

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